Privacy Policy

1. Introduction

rebel iQ, Inc. ("rebel iQ," "we," "us," or "our") operates the rebel iQ AI platform at app.rebeliq.com and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use the Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly

• Account registration data: name, email address, company name, industry, role, and license number
• Billing information: processed and stored by Stripe; we do not store full card numbers
• Content you create: pages, forms, calculators, SWOT analyses, and other materials built using the Service
• Communications: support requests, feedback, and emails sent to us

Information collected automatically

• Usage data: pages visited, features used, clicks, and session duration
• Device and browser information: IP address, browser type, operating system
• Cookies and similar tracking technologies (see Section 7)
• Log data: server logs, error reports, and performance metrics

Lead data from your published pages

When visitors submit a lead form on a page you create using the Service, we collect and store that lead data on your behalf. This data belongs to you. We process it only to provide the Service and do not sell, share, or use it for our own marketing purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process payments and manage your subscription
• Send transactional communications (receipts, confirmations, service updates)
• Respond to support requests and provide customer service
• Send product updates and marketing communications (you may opt out at any time)
• Detect, prevent, and respond to fraud, abuse, and security incidents
• Comply with legal obligations
• Analyze usage trends to improve product features and user experience

We do not sell your personal information to third parties.

4. Information Sharing and Disclosure

We may share your information with:

Service providers

We work with third-party vendors to help us operate the Service — including providers for payment processing, hosting, database infrastructure, email delivery, and AI capabilities. These providers access only the data necessary to perform their functions and are contractually bound to protect your data and use it solely for the purposes we specify.

Legal requirements

We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of rebel iQ, our users, or others.

Business transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Lead data captured through your published pages is retained indefinitely in your account — it is never deleted as a result of plan changes or downgrades.

If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your account and associated personal data
• Opt out of marketing communications via the unsubscribe link in any email
• Data portability: request an export of your data
• Restrict processing in certain circumstances

To exercise any of these rights, contact us at privacy@rebeliq.com. We will respond within 30 days.

California residents (CCPA): You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.

7. Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze how the Service is used. We use:

• Essential cookies: required for authentication and core functionality
• Analytics cookies: help us understand usage patterns (anonymized)
• Preference cookies: remember your settings across sessions

You can control cookies through your browser settings. Disabling essential cookies will affect the functionality of the Service.

8. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to notify us immediately of any suspected unauthorized access.

9. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us at privacy@rebeliq.com and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice in the platform or by email at least 30 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated policy.

11. Contact Us

Questions, concerns, or requests related to this Privacy Policy: